fba77 Privacy
Policy

1. Introduction & Scope

This Privacy Policy applies to all personal data collected by fba77 in connection with the operation of the fba77 online gaming platform, including the casino lobby, sports betting section, live dealer tables, account registration and management portal, deposit and withdrawal interfaces, customer support channels, and any promotional or marketing communications issued by fba77.

This policy applies to all users of the fba77 platform, including registered account holders, players who have begun but not completed the registration process, and visitors who browse fba77.io without registering. The scope of data collected varies depending on the nature and depth of your interaction with the platform.

This Privacy Policy is intended to be read in conjunction with fba77's Terms and Conditions and Responsible Gaming Policy. In the event of any conflict between this policy and the Terms and Conditions regarding data-related matters, this Privacy Policy shall take precedence. All other conflicts shall be resolved in favour of the Terms and Conditions.

fba77 may operate additional services, sub-platforms, or promotional microsites from time to time. Where those services are operated under a materially different privacy framework, fba77 will provide a separate and clearly identified privacy notice at the point of collection. Absent such a notice, this Privacy Policy governs all data collection and processing activities conducted under the fba77 brand.

2. Data Controller

For the purposes of this Privacy Policy, fba77 acts as the data controller in respect of all personal data collected through the fba77 platform. As data controller, fba77 determines the purposes and means by which your personal data is processed.

fba77 is an online entertainment and gaming platform operating primarily in the Bangladesh market. All enquiries relating to the use of your personal data, including requests to exercise your privacy rights, should be directed to our dedicated support team at [email protected]. Please include the subject line "Privacy Request" to ensure your correspondence is routed to the appropriate team without delay.

Where fba77 engages third-party service providers to process personal data on its behalf, those providers act as data processors under binding contractual arrangements that require them to process data only in accordance with fba77's documented instructions and to implement appropriate technical and organisational security measures.

3. Data We Collect

fba77 collects the following categories of personal data, depending on the nature of your interaction with the platform:

fba77 does not intentionally collect special categories of personal data — such as data revealing racial or ethnic origin, political opinions, religious beliefs, health conditions, or biometric data for identification purposes — unless this is strictly necessary for a specific compliance purpose and is collected with your explicit consent.

4. How We Collect Your Data

fba77 collects your personal data through the following channels:

• Directly from you: When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, participate in a promotion, or update your account settings.
• Automatically: When you visit fba77.io, our servers and analytics systems automatically record technical and usage data including your IP address, device identifiers, browser fingerprint, session duration, and the pages you access. This occurs regardless of whether you are logged in to an account.
• From third-party verification providers: When you submit identity documents for KYC verification, fba77 may use third-party identity-verification services to validate the authenticity of those documents. Those providers may return verification results and risk scores to fba77.
• From payment processors: When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, our payment processing partners confirm transaction status and may share reference data needed to reconcile your account balance.
• From fraud prevention and security tools: fba77 uses automated risk-assessment tools that may collect and analyse device, behavioural, and transactional signals to detect and prevent fraud, money laundering, and unauthorised account access.

5. Legal Basis for Processing

fba77 processes your personal data on one or more of the following legal bases, depending on the purpose of processing:

• Contractual necessity: Processing is necessary to perform the contract between you and fba77 — including operating your account, processing transactions, crediting winnings, and providing access to games.
• Compliance with legal obligations: Processing is required for fba77 to meet its obligations under applicable anti-money laundering (AML), know your customer (KYC), and financial crime prevention requirements.
• Legitimate interests: Processing is necessary for fba77's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, internal analytics, and improving the quality of our service — provided those interests are not overridden by your rights and freedoms.
• Consent: Where fba77 relies on your consent as the legal basis for processing — for example, for optional marketing communications or non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of any processing that took place prior to withdrawal.

6. How We Use Your Data

fba77 uses the personal data it collects for the following purposes:

• To create, maintain, and manage your fba77 player account.
• To verify your identity and confirm your eligibility to use the platform, including age verification (21+ only).
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• To detect, investigate, and prevent fraud, money laundering, and other financial crime.
• To monitor gameplay activity for responsible gaming purposes and to apply responsible gaming tools where requested or required.
• To provide customer support and to respond to your enquiries, complaints, and disputes.
• To send you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
• To send you promotional communications about fba77 bonuses, new games, and seasonal offers — but only where you have provided consent for such communications.
• To personalise your experience on the platform based on your game preferences and usage patterns.
• To comply with applicable legal and regulatory obligations, including responding to lawful requests from competent authorities.
• To improve, test, and develop the fba77 platform using aggregated and anonymised analytics data.

7. Cookies & Tracking Technologies

fba77 uses cookies and similar tracking technologies on the fba77.io website. Cookies are small text files placed on your device that help the platform recognise your browser, maintain your session, remember your preferences, and gather analytical data about platform usage.

fba77 uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function correctly. These include session authentication tokens, security cookies, and load-balancing identifiers. These cookies cannot be disabled without preventing you from using the platform.
• Functional Cookies: Used to remember your preferences and personalise your experience — for example, your preferred game categories or notification settings. These cookies are enabled by default but may be disabled without preventing core platform access.
• Analytical Cookies: Used to collect aggregated information about how players interact with fba77.io — including which pages are visited most frequently, where users navigate to and from, and how long sessions last. This data is used exclusively to improve the platform and is not linked to individual player profiles.
• Security & Fraud-Detection Cookies: Used by fba77's fraud-prevention and risk-assessment systems to assign device fingerprints and detect unusual or suspicious access patterns that may indicate account takeover, bot activity, or other security threats.

You may control non-essential cookies through your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain categories of cookies, or delete cookies already stored on your device. Disabling strictly necessary cookies will impair your ability to log in and use the fba77 platform.

8. Data Sharing & Third Parties

fba77 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. fba77 shares personal data only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing partners receive the minimum data necessary to execute your deposit or withdrawal transaction. These partners are independently regulated and operate under their own privacy and security frameworks.
• Identity verification providers: Third-party KYC and age-verification service providers receive identity document images and personal details for the purpose of verifying your identity and confirming your eligibility to use the platform.
• Fraud prevention and security services: fba77 shares technical and transactional data with specialist fraud-prevention providers to identify and mitigate financial crime and account security threats.
• Game studios and content providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive your player identifier and session data in order to deliver their games within the fba77 platform and to resolve game-related disputes. These providers do not receive your full identity or financial data.
• Legal and regulatory authorities: fba77 will disclose personal data to competent authorities, law enforcement agencies, or regulators where required to do so by applicable law, court order, or regulatory direction. fba77 will notify the affected player of any such disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of fba77's business, your personal data may be transferred to the acquirer as part of that transaction. fba77 will provide notice before such a transfer takes place and will ensure the acquirer is bound by equivalent data-protection obligations.

9. Data Retention

fba77 retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, to operate and maintain your account, and to meet our legal and compliance obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, fba77 will securely delete or irreversibly anonymise your personal data. Where full deletion is technically impracticable due to system architecture constraints, fba77 will ensure the data is logically isolated from active processing systems and protected from further access until secure deletion can be performed.

10. Data Security

fba77 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security framework includes:

• Encryption in transit: All data exchanged between your device and fba77's servers is encrypted using TLS 1.2 or TLS 1.3 with 256-bit SSL certificates. Unencrypted HTTP connections are automatically redirected to HTTPS.
• Encryption at rest: Sensitive data stored on fba77 infrastructure — including identity documents, financial records, and account credentials — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data is restricted to fba77 personnel who require it to perform their specific job function. Access rights are reviewed periodically and revoked promptly upon change of role or departure.
• Multi-factor authentication: Administrative access to fba77 systems containing personal data is protected by mandatory multi-factor authentication.
• Intrusion detection and monitoring: fba77 operates continuous security monitoring and intrusion-detection systems across its production infrastructure. Anomalous activity triggers automated alerts and escalation procedures.
• Penetration testing: fba77 commissions periodic third-party penetration tests of its platform and infrastructure to identify and remediate security vulnerabilities before they can be exploited.
• Incident response: fba77 maintains a documented data-breach incident response plan. In the event of a security breach that poses a risk to your rights and freedoms, fba77 will notify affected players promptly and take immediate steps to contain and remediate the breach.

11. Your Privacy Rights

As a user of the fba77 platform, you have the following rights in respect of the personal data fba77 holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Request".

• Right of Access: You have the right to request a copy of the personal data fba77 holds about you and to receive information about how it is being used. fba77 will provide a response within 30 days of receiving a valid request.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data held by fba77. Where a correction affects data used for compliance or verification purposes, we may ask you to provide supporting documentation.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing and there is no overriding legitimate basis. This right is subject to exceptions where fba77 is required to retain data for legal or regulatory compliance.
• Right to Restriction: You have the right to request that fba77 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that fba77 transmit that data directly to another controller where technically feasible.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling for personalisation purposes. fba77 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where fba77 processes your data on the basis of consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

fba77 will acknowledge all privacy requests within 48 hours of receipt and will provide a substantive response within 30 calendar days. In complex cases, fba77 may extend this period by a further 30 days, with notice to you of the extension and the reasons for it.

12. Children & Minors

The fba77 platform is strictly intended for adults aged 21 and above. fba77 does not knowingly collect personal data from any individual under the age of 21. Age verification is a mandatory step in the account registration process, and fba77 reserves the right to request additional documentation to confirm a player's age at any point during the account lifecycle.

If fba77 becomes aware that personal data has been collected from an individual who has misrepresented their age and is in fact under 21, fba77 will immediately suspend the relevant account, reverse any transactions where legally permissible, delete the associated personal data, and report the matter to the appropriate authorities where required by law.

13. Marketing Communications

fba77 may send you promotional communications about bonuses, new game releases, seasonal offers tied to events such as Eid, Pohela Boishakh, the BPL cricket season, and IPL, and other platform news — but only where you have given explicit prior consent to receive such communications at the time of account registration or subsequently through your account settings.

You may opt out of marketing communications at any time by contacting [email protected] with the subject line "Unsubscribe", or by updating your notification preferences within your fba77 account dashboard. Opting out of marketing communications will not affect your receipt of transactional messages such as deposit confirmations, withdrawal status updates, account security alerts, or mandatory responsible gaming notifications.

fba77 does not share your contact details with third-party advertisers or marketing networks. All promotional communications originate directly from fba77 and will always identify fba77 as the sender. If you receive a communication purporting to be from fba77 that you did not expect, please treat it with caution and report it to [email protected].

14. Changes to This Privacy Policy

fba77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, or the structure of the fba77 platform. The effective date at the top of this document will be updated whenever a material change is made.

Where changes are material — meaning they affect the nature, purpose, or legal basis of how fba77 processes your personal data — fba77 will provide advance notice via email to the address associated with your account, or via a prominent notice on fba77.io, at least 14 days before the changes take effect. Your continued use of the fba77 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

fba77 encourages you to review this Privacy Policy periodically to stay informed about how we handle your personal data. Archived versions of previous policies are available on request by contacting [email protected].

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fba77 handles your personal data, please contact our support team using the details below. All privacy-related correspondence is handled by a dedicated team and will receive a response within 48 hours on business days.

fba77 is committed to resolving all privacy concerns promptly and transparently. If you feel your concern has not been addressed adequately, you may escalate the matter through any other available channel. fba77 will always treat privacy complaints seriously and will work with you in good faith to reach a satisfactory resolution.